Privacy Statement

Concierge Company respects the privacy of visitors to its website, especially the rights of visitors regarding the automated processing of personal data. For complete transparency with our customers, we have formulated and implemented a policy regarding these processes, their purpose, and the options for individuals to exercise their rights as best as possible.

For additional information about the protection of personal data, you can visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl.

By continuing to visit this website, you accept the following terms of use. You agree to the use of cookies and other tracking systems.

The current version of the privacy policy available on the website is the only version applicable as long as you visit the website, until a new version replaces the current one.

Article 1 – Legal provisions

Website (hereinafter also "The website"): Concierge Company, www.conciergecompany.nl.

Data controller (hereinafter also: "The administrator"): Concierge Company, Prinses Irenelaan 5, 2273 DG Voorburg, Chamber of Commerce number: 92636829.

 

Article 2 – Access to the website

Access to the website and its use is strictly personal. You shall not use this website, as well as the data and information provided on it, for commercial, political, or publicity purposes, nor for any commercial offers, and in particular not for unsolicited electronic offers.

 

Article 3 – Website content

All trademarks, images, texts, comments, illustrations, (animated) images, videos, sounds, as well as all technical applications that can be used to operate the website, and more generally all parts used on this site, are protected by law by intellectual property rights. Any reproduction, repetition, use, or adaptation, in any manner whatsoever, of the whole or any part thereof, including the technical applications, without the prior written consent of the responsible party, is strictly prohibited. If the administrator does not immediately take action against any infringement, this cannot be interpreted as tacit consent or waiver of prosecution.

 

Article 4 – Website management

For the proper management of the website, the administrator may, at any time:

  • Suspend, interrupt, or limit access to the website for a certain category of visitors, to the whole or a part of the website.

  • Delete any information that may disrupt the functioning of the website or that is in violation of national or international laws or in violation of internet etiquette.

  • Temporarily make the website unavailable in order to perform updates.

 

Article 5 – Responsibilities

The administrator shall not be liable in any way for failure, malfunctions, difficulties, or interruptions in the functioning of the website, resulting in the website or any of its functionalities being inaccessible. The manner in which you connect to the website is your own responsibility. You must take all appropriate measures to protect your equipment and your data, including against virus attacks on the internet. Furthermore, you are solely responsible for the websites and data you access on the internet.

The administrator shall not be liable for legal proceedings brought against you:

  • Due to the use of the website or services accessible via the internet.

  • Due to the violation of the terms of this privacy policy.

The administrator shall not be responsible for any damage you, third parties, or your equipment may incur as a result of your connection to or use of the website. You shall refrain from taking any action against the administrator as a result thereof. If the administrator becomes involved in a dispute due to your use of this website, he is entitled to recover all damages he incurs and will incur as a result thereof from you.

 

Article 6 – Data collection

Your data is collected by Concierge Company. Personal data means: any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity.

The personal data collected on the website are mainly used by the administrator for maintaining relationships with you and, where applicable, for processing your orders.

 

Article 7 – Your rights regarding your data

Pursuant to Article 13(2)(b) of the GDPR, everyone has the right to access and rectify or erase their personal data or restrict the processing concerning them, as well as the right to object to processing and the right to data portability. You can exercise these rights by contacting us at info@conciergecompany.nl.

Any such request must be accompanied by a copy of a valid identity document, on which you have signed and indicating the address at which you can be contacted. Within 1 month of the request being submitted, you will receive a response to your request. Depending on the complexity of the requests and the number of requests, this period may be extended by 2 months if necessary.

 

Article 8 – Processing of personal data

In the event of a breach of any law or regulation, of which the visitor is suspected and for which the authorities require personal data collected by the administrator, these shall be provided to them following an explicit and reasoned request from those authorities, after which this personal data shall no longer fall under the protection of the provisions of this privacy statement.

If certain information is necessary to access certain features of the website, the data controller will indicate the mandatory nature of this information at the time of requesting the data.

 

Article 9 – Commercial offers

You may receive commercial offers from the administrator. If you do not wish to receive them anymore, please send an email to the following address: info@conciergecompany.nl.

If you come across any personal data during your visit to the website, you must refrain from collecting it or any other unauthorized use, as well as any act that constitutes an infringement of the privacy of those person(s). The administrator shall not be responsible in any case in the situations mentioned above.

 

Article 10 – Data retention period

The data collected by the website administrator shall be used and retained for the duration as determined by law.

 

Article 11 – Cookies

A cookie is a small text file that is placed on the hard drive of your computer when you visit our website. A cookie contains data so that you can be recognized as a visitor every time you visit our website. This allows us to tailor our website specifically to you and make logging in easier. When you visit our website, a banner appears informing you about the use of cookies. By further using our website, you accept their use. Your consent is valid for a period of thirteen months.

We use the following types of cookies on our website:

  • Google Analytics (analytical cookie)

  • Functional cookies: such as session and login cookies for keeping session and login information.

  • Analytical cookies: to gain insight into the visit to our website based on information about visitor numbers, popular pages, and topics. This way, we can better tailor communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place.

When you visit our website, cookies from the controller and/or third parties may be installed on your equipment. During your first visit to the website, a banner appears informing you about the use of cookies. By further using the website, you accept their use. Your consent is valid for a period of thirteen months. For more information on the use, management, and deletion of cookies for each operating system, we invite you to consult the following link: https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies#faq

Article 12 – Visual Material and Offered Products

No rights can be derived from the visual material associated with the products offered on the website.

Article 13 – Applicable Law

Dutch law applies to these terms and conditions. The court of the administrator's place of establishment has exclusive jurisdiction over any disputes arising from these terms and conditions, except where a legal exception applies.

Article 14 – Contact

For questions, product information, or information about the website itself, please contact: Concierge Company, info@conciergecompany.nl.